AllianceAlliance Support
Answers when you need them. People when you don't find one.
Browse practical guides, check service health, or send a secure request to Alliance Support.
Help center
Popular guides
Short, direct guidance for the workflows teams use most.
Get started with Alliance
Set up your account, select the correct workplace, and learn the main navigation.
Schedules and availability
Understand published shifts, availability, time off, cover, and swaps.
Time clock help
Resolve device permission, location, missed punch, and correction questions.
Notifications and crew chat
Control alerts and troubleshoot missing messages or workplace updates.
Inventory counts
Complete assigned counts, save progress, and understand manager review.
Business setup guide
Configure locations, roles, scheduling, tasks, inventory, and team access.
Secure contact
Contact support
Include the email on your Alliance account and enough detail for us to investigate. Do not send passwords, full Social Security numbers, or payment card details.