Scheduling
Schedules and availability
Understand published shifts, availability, time off, cover, and swaps.
Published schedules
Only published shifts appear to employees. Choose My shifts for your own schedule, Open shifts for available work, or Team for the published team schedule.
Availability and time off
Availability describes the hours you can normally work. A temporary availability change applies to selected dates. Time off is a separate request that may require manager approval.
Cover and swap
Use Cover & swap from Requests when you need another team member to cover, drop, or exchange an assigned shift. The request remains pending until the required teammate and manager decisions are complete.